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BC Cancer Library COVID-19 Update
Alert: All BC Cancer Library sites and Cancer Information Centres are closed to the public until further notice. We continue to support patients and staff, providing reference, research, document delivery and more from a virtual platform. The library is still monitoring our email and phones during our regular Monday-Friday hours of operation and can still help you.

Staff Guide

ALERT! If you use the “Write-n-Cite 3” (WnC3) Word add-in, please be advised WnC3 is being discontinued by ProQuest RefWorks on September 30, 2021.

If you are still editing documents made with WnC 3, you must convert them to Write-n-Cite 4 (WnC4) before September 30 to preserve their links to your Legacy database. Use these documents below to help you decide whether you need to convert your WnC documents and if so, how:

What is RefWorks?

RefWorks is a web-based citation management tool that helps you store, organize, share, and format references. This tool is essential for staff members that publish, perform research, or need to manage article citations. 

RefWorks. 8KB

Sign up or log in: RefWorks  

The BC Cancer library purchases a license for RefWorks in order to make it free to all BC Cancer staff.

RefWorks News & Announcements

  • LearningHub online course: Refworks Overview. Get a demonstration of the key Refworks features whenever and wherever is convenient for you.  
  • Refworks Support via chat. If you are working from home, use the Refworks Support chat to solve problems such as installing Write-N-Cite or fixing attachments that have crashed on import.
  • Single email, multiple accounts? Use 'Projects' to separate your activities and collaborate more efficiently.

Why did we choose Refworks?

  • Most of your references are imported, not typed in, reducing mistakes. 
  • Cloud access without downloads. Updates are instant, online.
  • Seamless onsite / offsite use anywhere,
  • Citation style formatting has been highly accurate.
  • Custom formats can be set up. 

Other citation managers are available, but the Library may not be able to support them.

Create an Account

  1. At, click on the "Create Account" link.

  2. Enter your BC Cancer, BCGSC, or BCCRC email address and click "Check."

  3. You will receive a "success" message and you will be asked to create a password. Your institutional email becomes your login name.

  4. An activation email will be sent and you'll need to validate your account to continue.

  5. Once you click on the link in the activation email, you are directed back to RefWorks to enter your name, role and regional affiliation.  You'll also be asked if you'd like to install the "Save to RefWorks" browser bookmarklet tool (a great way to capture data from web pages!) and if you'd like to install one of the article writing apps (Write-N-Cite for Word or RefWorks Add-on for Google Docs). 

  6. You'll be brought directly into your new account and are ready to begin adding to your collection!

Note: For workstations on the BC Cancer network, the Word app, Write-n-Cite, must be requested from IMITS. See the tab on the left for details.

What about RefWorks Legacy?

We don't recommend creating new Legacy accounts.

You may wish to continue using Legacy Refworks if you:

  • have major documents in progress, or

  • are part of a working group that is using Legacy RefWorks, or

  • need to use the text codes (squirrely brackets) for online document processing

RefWorks Legacy, 8KB

Log in: Legacy RefWorks 


  • single emails can now work with multiple, separate Projects. This is a much better solution than the old "multiple accounts" in Legacy.
  • RefWorks development team is planning a version of the text codes / remote processing solution for the New RefWorks platform, which would enable many Legacy users to make the switch easily and continue using text code processing.

Aug 2021: All BC Cancer users of Write-n-Cite will need to get version 4.6.241 before the end of September. If you have active MS Word documents, please open them with this plug in and save them. Users of older Write-n-Cite 3 (Legacy accounts) will need to upgrade / convert their Word documents before the end of Sept 2021. WnC III (3) will be discontinued by ProQuest RefWorks October 1.

June 2021 : BC Cancer is now using Write-n-Cite 4.6.69 in both Windows 7 and Windows 10 and all versions of MS Word.  If you have Write-n-Cite problems, check the version of WnC installed.

 The BC Cancer library system consists of one central library at Vancouver Centre (VC), and branches in Abbotsford (AC), Kelowna (SAHCSI), Prince George (CN), Surrey (FVC), and Victoria (VIC). All centres have a collection of patient resources in a Cancer Information Centre (CIC), and most centres have a professional collection on site. Professional resources purchased for the CN are housed in the adjacent UHNBC Library.